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Track apple orders update#

To edit the default email address on your account, sign in to online Order Status (opens in new window) and navigate to Account Settings.

Track apple orders update#

You can update your email address on the Your Orders page of online Order Status (opens in new window). If you didn't receive an Order Acknowledgment, Pickup or Shipment Notification email, we may have an incorrect email address, or the emails are stuck in your spam or junk mail folder. Updates will take effect for future orders. To edit your default shipping address, select Change your default shipping or billing info on the Your Account page of online Order Status (opens in new window). Read the Check Order Status section above for more information on order status messages. If your order is in Order in Progress status, you may be able to edit your shipping address on the Your Orders page. To edit or delete an Apple Gift Package message, select Edit gift messaging or engraving on the Your Account page of Order Status (opens in new window).

Read Check Order Status above for more information on order status messages. You may be able to edit the item if the status reads Order Placed or Order in Progress. Sign in to online Order Status (opens in new window) to view an item on your order. Refer to the Delivery & Pickup help page for more details. You can edit your mobile phone number at any time by signing into your account and editing the shipment notification preferences for your order. Texts are sent between 6:00 am and 10:00 pm in your time zone. We can even send you texts on the day of delivery or after your item has been delivered, depending on your delivery method and courier. The text message will include your order number and a link to the tracking or pickup store information. Once your order has left the warehouse or is available for pickup, we'll send you a text message. In addition to email notifications, you can request updates by text message in checkout. You can also view the Apple Store location and, if applicable, the pickup contact in online Order Status (opens in new window). Once your item is available at the Apple Store, we'll send a Pickup Notification email with the Apple Store location. Refer to the Delivery & Pickup help page if you are unavailable to provide a signature. To ensure safe delivery, most shipments require a signature on delivery. If you ordered multiple items, you may have separate tracking information for each item. Once you sign in with your Apple ID and password, select Edit Orders On the Your Orders page, select Track Shipment and the window will display the item's estimated delivery date, tracking number and shipping address. You can also view shipping information in online Order Status (opens in new window). When your item(s) have left the warehouse, we'll send you a Shipment Notification email that includes your carrier, estimated delivery date and, if available, a carrier tracking number. Picked up - Your item has been picked up from the Apple Store.Remember to bring with you the card you used for payment or the order number and a valid photo ID. Ready for Pickup - Your item is ready at the Apple Store.

Please wait for the Pickup Notification email before arriving at the Apple Store. We'll send a Pickup Notification email to you when it's ready for pickup.

Shipping to Store - Your item has shipped and is on the way to the Apple Store.

If you need to return any part of your order, you can initiate the process online.

Delivered - The package has been dropped off at the shipping address specified in your order.

This information will be available within the first 24 hours of shipment.

Shipped - You can use the “Track Shipment” button to follow your package online.

At this point, you can no longer make changes to the order. As soon as it ships, we’ll email you the delivery information.

Preparing to Ship - We’re completing some final details before we ship your order.

You can still make changes to the order at this point. As soon as the item is ready, we’ll send you an update and prepare the shipment.

Order in Progress - We have all the information needed to complete your order.

Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order.

Order Placed - We’ve received your order and payment information.

On the Your Orders page, an order status message displays above each of your items. If you want to view a different order, select View more orders from the drop-down menu on the page. This shows a summary of your most recent order. First, visit online Order Status (opens in new window) and enter your Apple ID and password. It's easy to check the status of your order.